Courses

Easy Learn Training Institute offers a bunch of training courses including Corporate Training Courses, Language Training Courses, Exam and Test Preparation, IT / Networking Courses, Industrial Automation and Microsoft Office courses across Dubai, UAE.

List of Training Courses in Dubai :

• Languages
•     English
•          English for Non Native Speakers
•          English for Advance Level
•          English for Basic Level
•          English for housewives
•          English for Intermediate Level
•          English for kids
•          English for Non Native Speakers
•          Verbal practical sessions
•      Arabic
•          Basic Level
•          Intermediate Level
•          Advance Level
•         
•    Exam Test and Preparation
•          IELTS (Academic and General)
•          TOEFL
•          SAT
•          GMAT
•          TOEIC
•          GRE
•          Comparison Table of English Test
•          CELPIP training in dubai
•    IT / Networking
•          CCNA
•          CCNP
•          MCSA 2012
•          MCSE 2012
•          ICDL
•          Microsoft Exchange Server 2013
•  
•    Industrial Automation
•          PLC
•          SCADA
•          Distributed Control Systems
•          AC Drives
•          Panel Designing
•          IPMT
•    Microsoft office
•          MS Word 2010 – Basic
•          MS Word 2010 – Advance
•          MS Excel 2010 – Basic
•          MS Excel 2010 – Advance Level
•          MS Excel 2010 – Intermediate
•          MS PowerPoint – Basic
•          MS PowerPoint – Advance
•          MS Outlook 2010 – Basic
•          MS Outlook 2010 – Advance

•  Digital Marketing
•          Certificate in digital marketing
•          Advanced digital marketing professional programme
•          Certified master in digital marketing

English for basic level

Learn English with Easy Learn Traning Institute-

Are you looking for English Training in Dubai, provided by Experienced and Professional teachers, with Flexible timings? We have what you need!!
If you want to learn to speak English, our English speaking classes are ideal for all age group learners to enjoy a practical and social experience while you learn English language.
On Registration day, you will be assessed with short verbal and written assignment to help us develop your required level in English.

COURSE CONTENT

Below are the some topics we cover in our English - Basic Level course:

• Understanding the concept of “Helping Verbs and Main Verbs”
• Understanding the picture of “Tenses” with its “Practical Implication”
• Learning of “Different Sentence Structure”
• Learning of “Modals with its Practical Implication”
• Learning of “Active voice-Passive voice”
• Learning “verb usage for communication”
• Learning “Phrases for communication”
• Learning “ Pronunciation Techniques”
• Understanding the concept of “Nouns and Pronouns”
• Writing Skills
• Practical Spoken sessions

This English Training course is delivered as interactive workshops where active participation is encouraged.

Learning English or any language, for that matter takes time and effort. We make the learning a lot easier by providing you:

•  Conversation oriented training program from beginner to advanced level.
•  Highly experienced and engaging native English Trainers to provide guidance and motivation.
•  Course material with supporting CDs to practice in your free time.
•  A pleasant learning environment and convenient schedules on weekdays and weekends.
•  Private, semi-private and group classes available

So Don’t wait another day – start learning English today!!

English for Intermediate Level

Learn English with Easy Learn Training Institute -

Are you looking for English Speaking Course in Dubai, provided by Experienced and Professional teachers, with Flexible timings? We have what you need!!

If you want to learn to speak English, our English speaking classes are ideal for all age group learners to enjoy a practical and social experience while you learn English language.

OOn Registration day, you will be assessed with short verbal and written assignment to help us develop your required level in English.

COURSE CONTENT

Below are the some topics we cover in our English -Intermediate Level course:

•Understanding the concept of “Adjectives”
•Understanding the concept of “Adverbs”
•Learning “Different kinds of Adverbs and its usage”
•Understanding the usage of “A, An, The”
•Practical class
•Learning “If Conditionals”
•Learning “Word Roots “
•Learning “Phrases –Level 2 for verbal communication”
•Learning “Verb usage and Verb Pattern – Level 2- For verbal and written communication
•Learning “Idioms and Proverbs”
•Understanding the “Concept and usage of conjunctions”
•Learning “Simple, Compound and Complex sentence”
•Learning “One word Substitution, synonym and Antonym”

After completion of this course student will be -

• Able to make “different kinds of sentences”
• Able to “construct the paragraph well”
• Able to use “grammar properly”

Learning English – or any language, for that matter – takes time and effort. We make the learning a lot easier by providing you:

• Conversation oriented training program from beginner to advanced level.
• Highly experienced and engaging native English Trainers to provide guidance and motivation.
• Course material with supporting CDs to practice in your free time.
• A pleasant learning environment and convenient schedules on weekdays and weekends.
• Private, semi-private and group classes available

Note:- This English Speaking course is delivered as interactive workshops where active participation is encouraged.

So don’t wait another day – start learning English today!!

English for Advance Level

English Language Training with Easy Learn Training Institute -

Are you looking for English Training in Dubai, provided by Experienced and Professional teachers, with Flexible timings? We have what you need!!

If you want to learn to speak English, our English speaking classes are ideal for all age group learners to enjoy a practical and social experience while you learn English language.

OOn Registration day, you will be assessed with short verbal and written assignment to help us develop your required level in English.

COURSE CONTENT

Below are the some topics we cover in our English for Advance Level course:

•Learning the “Usage of Prepositions”
•Practical Implication of “Prepositions”
•Learning “Writing Skills”
•Practical Implication of “Writing Skills”
•Learning “Presentation Skills”
•Public Speaking
•Voice and Accent
•Metaphor
•Simile
•Business Letters
•Subject Verb Agreement
•Parallelism Errors

After completion of this course along with English Speaking Skills student will be -

• Able to have “Good writing Skills”
• Able to have “Good Presentation Skills”

Learning English or any language, for that matter takes time and effort. We make the learning a lot easier by providing you:

• Conversation oriented training program from beginner to advanced level.
• Highly experienced and engaging native English Trainers to provide guidance and motivation.
• Course material with supporting CDs to practice in your free time.
• A pleasant learning environment and convenient schedules on weekdays and weekends.
• Private, semi-private and group classes available

So don’t wait another day – start learning English today!!

Arabic for Non-Native speakers

Learn Arabic with Easy Learn Training Institute-

Are you looking for quality courses, provided by Experienced and Professional teachers, with Flexible timings? We have what you need!!
If you want to learn to speak Arabic, our Arabic classes are ideal for adult learners to enjoy a practical and social experience while you learn Arabic language and culture.
Learn Arabic in the 'smart and easy way' in Dubai with the EasyLearn Training Institute.
This Arabic course is a beginners and Intermediate Arabic course and no prior knowledge of the Arabic language is required. Modern Standard Arabic or Literary Arabic is the standardized and literary variety of Arabic used in writing and in most formal speech.
Arabic is the official language of 27 countries and is spoken by more than 300 million people world-wide, the third most after English and French. Participants learn the basics of the language including the numbers, gender and greetings, while introducing some basic elements of Arabic writing. The course follows the recommended textbook to allow easy reference and practice between sessions.

Course Content

Below are the some topics we cover in our Arabic course:

•Letters – alif, baa, taa, and thaa
•Short vowels - ‘fatHa’, ‘damma’, and 'kasra'
•Long vowels – aa, uu, ii
•Connecting and non-connecting letters
•Jiim, haa, khaa, waaw, and yaa
•Short vowels - 'sukoon'
•Hamza, daal, raa, zaay, siin,shiin, saad, daad
•The 'Shadda'
•Taa, Dhaa, A’ayn, ghayn, faa, qaaf, kaaf, laam
•The 'laam alif'
•Miim, nuun, and haa
•The 'alif laam'
•The 'dagger alif'
•Numbers 1-10
•Writing one letter particles
•Using the dictionary
•Greetings
• ‘Hadritak’ and 'Hadritik
•Meeting people
•Introductions
•Gender
•Addressing people
•‘ItfaDaal’ and 'ItfaDaali'
•Expressing feelings
•Visiting people
This Arabic course is delivered as interactive workshops where active participation is encouraged.
Learning Arabic – or any language, for that matter – takes time and effort. We make the learning a lot easier by providing you:
•Conversation oriented training program from beginner to advanced level.
•Highly experienced and engaging native Arabic Trainers to provide guidance and motivation.
•Course material in English and Arabic with supporting CDs to practice in your free time.
•A pleasant learning environment and convenient schedules on weekdays and weekends.
•Private, semi-private and group classes available

So Don’t wait another day – start learning Arabic today!!

TOEFL Training Dubai

• The TOEFL exam evaluates nonnative English speakers’ ability to speak, read, write and listen to English in a similar way that is used in universities.
• There are two well recognized formats of the TOEFL: iBT (Internet Based) and PBT (Paper Based).
• TOEFl (PBT): It tests Listening, Reading and Grammar skills with total score of 677
• TOEFL iBT: It tests Reading (60- 80 minutes), Listening (60- 90 minutes), Speaking (20 minutes) and Writing (50 minutes) with total score of 120 . 
• The TOEFL® Test Gives You an Advantage: Most Widely Accepted, Most Popular and Most Convenient Choice
• The TOEFL test is the most widely respected English-language test in the world, recognized by more than 10,000 colleges, universities and agencies in more than 130 countries, including Australia, Canada, the U.K. and the United States. Wherever you want to study, the TOEFL test can help you get there
• The Toefl test has over 50 test dates per year at authorized test Centres around the world.
• You can retake the test as many times as you wish, but you can take it more than once in a 12 day period

• Students planning to study at a higher education
• Scholarship and Certification Candidates
• English Language learners who want to track their progress
• Students and Workers applying for visas 

COURSE OBJECTIVE

• Able to understand the structure of each module properly
• Learning strategies for all kinds of questions
• Practice all modules
• Able to solve an each module efficiently.

SAT Training In Dubai

Easylearn Training Institute helps you in SAT preparation in Dubai

• The College Board Conducts the internationally acclaimed SAT Test 2018 that evaluates a candidate’s academic knowledge in Reading, Writing, Quantitative Aptitude and other prescribed specialized subjects.
• SAT 2018 is opted by aspirants who wish to pursue undergraduate studies in the United States and some other countries.
• It evaluates how the test takers analyze the problems and provide a logical solution.
• The topics are designed keeping in mind the standards of the junior and senior high school students and is based on subjects taught in high school as well.
• The SAT 2018 is of two types: SAT Reasoning Test and SAT 2018 Subject Test
• SAT Reasoning Test includes Evidence Based Reading Test, Writing and Language Test, Math Test and SAT Essay Test (Optional)
• SAT 2018 Subject Test includes Science, English, History, Mathematics and Languages
• SAT exam is owned, published, conducted and developed by the College Board, a private, non-profit Organization in the United States.
• For college admission in USA- you need other documents also: High School GPA, Academic transcript, Letters of Recommendation and Personal Essays
• This test is used for college admissions in united states
• The sat scores are valid for five years
• You can take SAT as many times as you want.
• Other countries accepting sat scores include: Australia, united kingdom, Singapore, Canada
• You can take the sat in 175 countries but it is up to the institution to decide whether they want to accept scores or not
• Top Universities of USA- Brown University, University of Pennsylvania, John Hopkins university, Northwestern university, Harvey mudd college, Washington university in St. louis, Princeton university, Harvard university, Massachusetts institute of technology, University of Chicago, Duke university, California Institute of Technology, Stanford university, Amherst college, Dartmouth college etc. 

Test Format

Score System

SAT Test Dates

SAT Classroom Training

PTE Training in dubai

• PTE Academic is a computer based test that measures a student’s ability by testing their level of English through tasks which reflects real life settings and situations.
• Students take this exam to take admission in college universities. It tests Reading, Writing, Listening and Speaking. Questions often test 2 skills together. It last for 3 hours.
• Score can range between 10-90 points
• PTE Academic Results are available in five business days
• Testing globally over 360 days of the year, in over 250 test centers around the world
• Computer based marketing ensures all test takers are scored impartially and accurately.
• PTE Academic is accepted for study applications by thousands of academic programs around the world, and approved by the Australian and New Zealand Governments for all student visa and migration applications

COURSE OBJECTIVE

Our objective of the PTE Academic Training at Easy Learn is that student is–

• Able to understand the structure of each module properly
• Learning strategies for all kinds of questions
• Practicing modules
• Able to solve an each PTE module efficiently
• Score the required points in PTE.

TEST FORMAT

TOEIC

• It is an English Language test designed specifically to measure the everyday English skills of people working in an international environment and it’s administered by Educational Testing Service.
• There are two different forms of the exam. The TOEIC Listening and Reading test consists of two equally graded tests of comprehension assessment activities, the newer TOEIC Speaking and Writing comprises tests of pronunciation, vocabulary, grammar, fluency, grammar, overall coherence and structure. Each Test has a score range between 0-200, with test takers grouped into eight proficiency level.
• Maximum Marks for Listening and Reading: 990 score
• Duration: Listening: 60 minutes and Reading: 60 minutes
• Maximum Marks for Writing and Speaking: 400 score.
• Duration: speaking Test: 20 minutes and Writing Test: 60 minutes

Course Objective

Our objective of the TOEIC Training at Easy Learn is that student is –

• Able to understand the structure of each module properly
• Learning strategies for all kinds of questions
• Practicing modules
• Able to solve an each TOEIC module efficiently
• Score the required points in TOEIC

IELTS Training in Dubai (Academic and General)

• The International English Language Testing System (IELTS) assesses the English language proficiency of people who want to study or work where English is used as the language of communication. IELTS tests are held in over 1,000 locations across the world with tests up to four times a month .
• There is no pass or fail in IELTS. Candidates are graded on their performance, using scores from 1 to 9 for each part of the test – Listening, Reading, Writing and Speaking. The results from the four parts then produce an Overall Band Score.
• Each band corresponds to a level of English competence. All parts of the test and the Overall Band Score can be reported in whole and half bands, eg 6.5, 7.0, 7.5, 8.0.
• IELTS exam is given in order to gain worldwide recognition for study, work and immigration.
  They are evaluated in four different modules Listening, Reading, Writing, And Speaking.
• It’s administered by Cambridge English Language Assessment, British Council, and IDP Education.
• IELTS test takers can choose between two versions of the test – IELTS Academic or IELTS General Training – depending on their academic or professional aims, or visa requirements. All candidates take the same Listening and Speaking components but different Reading and Writing components.
• Maximum score: 9 Band, Minimum Score: Depends on various factors (like university, Job profile etc.)
• Test Format- IELTS Listening: 40 minutes, Reading: 60 minutes, Writing: 60 minutes and Speaking: 15-20 minutes
• Duration: 3 hours and it’s validity is of 2 years.

Course Objective-

Our objective of the IELTS training at Easy Learn is that student should be –

• Able to understand the structure of each module properly
• Learning strategies for all kinds of questions
• Practice all IELTS modules
• Able to solve an each IELTS module efficiently
• Score the required band in IELTS.

So don’t wait another day – start preparing IELTS today with Easy Learn Training Institute

CELPIP TRAINING IN DUBAI

• CELPIP is a computer based English proficiency test designated by IRCC (Immigration Refugees and Citizenship Canada) for permanent resident status in Canada and Canadian Citizenship
• There are two versions of test- CELPIP General Test and CELPIP General LS Test.
• CELPIP General Test is for Canadian Citizenship and CELPIP General LS Test is for permanent resident status in Canada.
• CELPIP General Test assesses functional Listening, Reading, Writing and Speaking, whereas CELPIP- General LS Test assesses functional Listening and Speaking proficiency.
• Maximum Time for CELPIP General is 3 hours, and Maximum Time for CELPIP General LS is 1 hour 10 minutes
• CELPIP Results are available in eight business days, and in express rating- it would be available in three days.
• It is administered by Paragon, a subsidiary of University of British Columbia.
• The CELPIP Test is available at four countries- Canada, United Arab Emirates, United Sates of America, Philippines
• As of February 15, 2018, the fee for CELPIP-General Test sittings in Dubai, UAE will be CAD 340.00, and in New York, USA will be CAD 285.00.
• Test Dates are available twice in the month, and that would mostly be on Fridays in Dubai.
• On Test Day- Documents required for CELPIP General Test is – Passport/ Refugee protection Claimant Document/ Travel Document.
• On Test Day- Documents required for CELPIP General LS Test is – Passport/Canadian Permanent Resident Card.

COURSE OBJECTIVE   

Our objective of the CELPIP Training at Easy Learn is that student is–

•        Able to understand the structure of each module properly
•        Learning strategies for all kinds of questions
•        Practicing modules
•        Able to solve an each CELPIP module efficiently
•        Score the required points in CELPIP

TEST FORMAT

American College Testing (ACT)

ü  It is administered by ACT a non-profit organization

ü  It is an entrance exam used by most colleges and universities to make admission decisions.

ü  It is a Multiple choice, pencil and paper test

ü  College admission officers will review standardized scores alongside your high school GPA, the classes you took in high school, letters of recommendation from teachers or mentors, extracurricular activities, admission interviews and personal essays.

Computer Delivered IELTS In Dubai

• You can take the same IELTS Test with Computer Based Testing
• Listening, Reading and Writing on Computers
• Speaking Test would be fave to face with IELTS Examiner
• You will have more test dates to choose
• You will get the result within 5-7 days

Occupational English Test (OET)
OET Training in Dubai

• OET English Test measures an individual English Language Skills from the health care sector, 
• OET is used in the UK, Australia, New Zealand, Ireland and Singapore among others to
  assess the medical English skills of wide range of international healthcare professionals,
  including doctors, nurses and AHPs.
• The OET is regulated by Cambridge English Language Assessment and Box Hill Institute.
  Additionally, it is recognized by regulatory healthcare bodies both in the UK and abroad.
• It is recognized as proof of English proficiency for visas, study abroad, education and
  employment in healthcare.
• OET has been developed specifically for 12 healthcare professionals: Medicine, Dentistry,
  Nursing, Dietetics, Optometry, Pharmacy, Physiotherapy, Occupational therapy, Podiatry,
  Radiography, speech pathology and Veterinary science 
• OET Listening- It has two parts. In first part, the candidate must listen to a conversation
  which will happen between a patient and professional. In second Part, you will hear a lecture
  from one person, and you are supposed to answer the question which are in the form of
  MCQs
• OET Reading- It has two parts. In the first part, the candidate needs to see 3 to 4 passages,
  and later the candidate will be given paragraph summarizing the text with words removed.
  In the second part, the candidate will need to read passages related to common healthcare
  topics and answer MCQs.
• OET Writing-It is an imitation of certified encounter precise to an occupation. The candidate
  has to write a professional correspondence. This can normally take the form of a letter of
  referral, but other jobs might contain a letter of release or expert advice.
• OET Speaking- This section is done with the support of an interviewer. The candidate begins
  after being provided a summary of their own professional background before going on to the
  role-play section. Role-play scenario intended for this section is based on common
  communications that happen in a profession
• Easy Learn Training Institute has experienced Trainers who will help students to clear their
  exam

Test Format-

OET Score

1. Very High Level of Performance
2. High Level of Performance, able to use English adequately for professional needs
3. Good Level of Performance, but not acceptable to a range of health and medical councils
4. Moderate Level of Performance requires improvement
5. Low Level of Performance, re quires considerable improvement International candidates need to score a minimum of B in all 4 papers in order to achieve the standard required by those regulatory bodies that recognize the OET’s validity.

Course Duration:

The duration of the course is 36 hours

Course Objective-

Our objective of the OET training at Easy Learn is that student should be –

• Easy Learn makes sure that candidates are able to understand the structure of each
  module properly
• Easy Learn uses the material, which is being approved by Cambridge English Language
  Assessment.
• Easy Learn prepares on vocabulary and grammar structures required to communicate
  clearly in the writing and speaking parts of the exam.
• Learning strategies for all kinds of questions
• Will be doing many Mock Test
• Able to solve each OET module efficiently
• Score the required Grade in OET

So don’t wait another day – start preparing OET today with Easy Learn Training Institute

MS Word 2010- Basic

Lesson 1: Getting started
The Word window
New documents
Word Help

Lesson 2: Navigation and selection techniques
Document navigation
Selection techniques

Lesson 3: Editing text
Working with text
Using Undo and Redo
Cutting, copying, and pasting text

Lesson 4: Formatting text
Character formatting
Tab settings
Paragraph formatting
Paragraph spacing and indents
Automatic formatting

Lesson 5: Tables
Creating tables
Working with table content
Changing the table structure

Lesson 6: Page layout
Headers and footers
Margins
Page breaks

Lesson 7: Proofing and printing documents 
Checking spelling and grammar
Using Auto Correct
Finding and replacing text
Printing documents
PDF and XPS documents

Lesson 8: Graphics
Adding graphics and clip art
Working with graphics.

MS Words 2010 - Advance

Lesson 1: Styles and outlines
Examining formatting
Creating styles
Modifying styles
Working with outlines

Lesson 2: Sections and columns
Creating and formatting sections
Working with columns

Lesson 3: Formatting tables 
Table formatting basics
Borders and shading
Table data
Table styles

Lesson 4: Printing labels and envelopes
Labels
Envelopes

Lesson 5: Templates and building blocks
Template basics
Building blocks
Document properties

Lesson 6: Graphics
Creating diagrams
Using the Drawing tools
Formatting text graphically

Lesson 7: Managing document revisions
Tracking changes
Working with comments

Lesson 8: Web features
Web pages
Hyperlinks

MS Outlook 2010 - Basic 

Lesson 1: Getting started
The program window
Outlook Today
Getting help

Lesson 2: E-mail

Reading messages

Creating and sending messages
Working with messages
Handling attachments

Lesson 3: E-mail management
Setting message options
Managing junk e-mail
Using Search folders
Printing messages and attachments

Lesson 4: Contacts
Working with contacts
Using contact groups
Using the People Pane

Lesson 5: Tasks
Working with tasks
Managing tasks

Lesson 6: Appointments and events
Creating and sending appointments
Modifying appointments
Working with events
Using Calendar views

Lesson 7: Meeting requests and responses
Scheduling meetings
Managing meetings

MS Outlook 2010 – Advance

Lesson 1: Customizing Outlook
The Outlook environment
General options
Language and keyboard options
Quick Steps
The Navigation pane

Lesson 2: Working with contacts
Address books
Contact groups

Lesson 3: Customizing messages
Message appearance
Signatures
Voting buttons
Out-of-office messages

Lesson 4: Organizing items
Folders
Searching
Filters
Categories

Lesson 5: Organizing Mail
Organizing the Inbox folder
Setting rules

MS Excel 2010 - Basic

Lesson 1: Getting Started with Microsoft Excel 2010 
• Identify the Elements of the Excel Interface
• Create a Basic Worksheet
• Use the Help System

Lesson 2: Performing Calculations 
• Create Formulas in a Worksheet
• Insert Functions in a Worksheet
• Reuse Formulas

Lesson 3: Modifying a Worksheet
• Manipulate Data
• Insert, Manipulate, and Delete Cells, Columns, and Rows
• Search for and Replace Data
• Spell Check a Worksheet

Lesson 4: Formatting a Worksheet 
• Modify Fonts
• Add Borders and Color to Cells
• Apply Number Formats
• Align Cell Contents
• Apply Cell Styles

Lesson 5: Printing Workbook Contents 
• Define the Basic Page Layout for a Workbook
• Refine the Page Layout and Apply Print Options

Lesson 6: Managing Large Workbooks 
• Format Worksheet Tabs
• Manage Worksheets
• Manage the View of Worksheets and Workbooks

Lesson 7: Customizing the Excel Environment 
• Customize General and Language Options
• Customize Formula Options
• Customize Proofing and Save Options
• Customize the Ribbon and Quick Access Toolbar
• Customize the Functionality of Excel by Enabling Add-Ins
• Customize Advanced and Trust Center Options.

MS Excel – Intermediate

Excel 2010 – Level 2 (Intermediate)

Lesson 1: Creating Advanced Formulas 
• Apply Range Names
• Use Specialized Functions

Lesson 2: Analyzing Data with Logical and Lookup Functions 
• Leverage Questions and Testing to Write Formulas
• Use Logical and Lookup Functions to Find Answers to Questions

Lesson 3: Organizing Worksheet Data with Tables 
• Create and Modify Tables
• Sort and Filter Data
• Use Summary and Database Functions to Calculate Data

Lesson 4: Visualizing Data with Charts
• Create Charts
• Modify and Format Charts
• Create a Trendline
• Create Advanced Charts

Lesson 5: Analyzing Data with PivotTables, Slicers, and PivotCharts
• Create a PivotTable
• Filter Data Using Slicers
• Analyze Data Using Pivot Charts

Lesson 6: Inserting Graphics
• Insert and Modify Graphic Objects
• Layer and Group Graphic Objects
• Incorporate SmartArt

Lesson 7: Enhancing Workbooks 
• Customize Workbooks
• Manage Themes
• Create and Use Templates
• Protect Files

MS Excel - Advance Level 

Lesson 1: Automating Worksheet Functionality 
• Update Workbook Properties
• Create and Edit a Macro
• Apply Conditional Formatting
• Add Data Validation Criteria

Lesson 2: Auditing Worksheets

• Trace Cells
• Troubleshoot Invalid Data and Formula Errors
• Watch and Evaluate Formulas
• Create a Data List Outline

Lesson 3: Analyzing Data
• Create Spark lines
• Create Scenarios
• Perform a What-If Analysis
• Perform a Statistical Analysis with the Analysis Tool Pack

Lesson 4: Working with Multiple Workbooks 
• Create a Workspace
• Consolidate Data
• Link Cells In Different Workbooks
• Merge Workbooks

Lesson 5: Building a PivotTable
• Insert a PivotTable
• Create a PivotTable Based on External Data
• Categorize PivotTable Data
• Customize a PivotTable

Lesson 6: Analyzing Data Using Pivot Tables
• Create Custom Calculations in a PivotTable
• Restructure a PivotTable

Lesson 7: Presenting PivotTable Data Visually
• Format a PivotTable
• Present a PivotTable in a Pivot Chart
• Print PivotTables and Pivot Charts

Lesson 8: Exporting Excel Data
• Export Excel Data
• Import a Delimited Text File
• Integrate Excel Data with the Web
• Create a Web Query

Lesson 9: Examining Data Using Math Functions
• Analyze Sales Data Using Math Functions

Lesson 10: Manipulating Data Using Text and Information Functions
• Manipulate Data Using Text Functions
• Validate Data Using Information Functions

Lesson 11: Working with Templates and Charts
• Create Advanced Templates
• Create Advanced Charts

Lesson 12: Managing Data in Workbooks
• Retrieve and Paste Data
• Clean Data in Workbooks

MS Power Point Training – Basic

Lesson 1: Getting Started with PowerPoint

• Navigate the PowerPoint Environment

• Create and Save a PowerPoint Presentation

• Use Help

Lesson 2: Developing a PowerPoint Presentation
• Select a Presentation Type
• View and Navigate a Presentation
• Edit Text
• Build a Presentation

 Lesson 3: Performing Advanced Text Editing

• Format Characters
• Format Paragraphs
• Format Text Boxes

 Lesson 4: Adding Graphical Elements to Your Presentation

• Insert Clip Art and Images
• Insert Shapes

Lesson 5: Modifying Objects in Your Presentation

• Edit Objects
• Format Objects
• Group Objects
• Arrange Objects
• Animate Objects

 Lesson 6: Adding Tables to Your Presentation

• Create a Table
• Format a Table
• Insert a Table from Other Microsoft Office Applications

Lesson 7: Adding Charts to Your Presentation

• Create a Chart
• Format a Chart
• Insert a Chart from Microsoft Excel 

Lesson 8: Preparing to Deliver Your Presentation

• Review Your Presentation
• Apply Transitions
• Print Your Presentation
• Deliver Your Presentation

MS Power Point - Advance 

Lesson 1: Modifying the PowerPoint Environment

• Customize the User Interface

• Set PowerPoint 2010 Options

Lesson 2: Customizing Design Templates

• Modify Slide Masters and Slide Layouts
• Add Headers and Footers
• Modify the Notes Master and the Handout Master

Lesson 3: Adding SmartArt to a Presentation

• Create SmartArt
• Modify SmartArt

Lesson 4: Working with Media and Animations

• Add Audio to a Presentation
• Add Video to a Presentation
• Customize Animations and Transitions

Lesson 5: Collaborating on a Presentation

• Review a Presentation
• Publish Slides to a Slide Library
• Share a Presentation on the Web

Lesson 6: Customizing a Slide Show

• Annotate a Presentation
• Set Up a Slide Show
• Create a Custom Slide Show
• Add Hyperlinks and Action Buttons
• Record a Presentation

 Lesson 7: Securing and Distributing a Presentation

• Secure a Presentation

CCNA Training Dubai

Prepare CCNA Exam with Easy Learn Training Institute -

Are you looking for CCNA Exam preparation in Dubai, provided by Experienced and Professional teachers, with Flexible timings? We have what you need!!

Our Classroom training for CCNA is ideal for those who want to Get CCAN certified in first attempt with High Score in CCNA exam.

Exam Code: 200-120 CCNA
Duration: 90 minutes (50-60 questions)
Certification: CCNA ROUTING & SWITCHING
Exam Center : Any Pearson VUE Authorized Testing Center

Course Description:

The 200-120 composite CCNA v2 exam is a 1-½ hour test with 50–60 questions. The 200-120 CCNA exam is the composite exam associated with the CCNA Routing and Switching certification. This exam tests a candidates knowledge and skills required to install, operate, and troubleshoot a small to medium-size enterprise branch network.

Our classroom training for CCNA include all the areas covered under the 200-120 CCNA exam.
The following topics are general guidelines for the content likely to be included on the exam. However,
other related topics may also appear on any specific delivery of the exam.

Operation of IP Data Networks 

Networking Fundamentals

OSI Model

• IP Fundamentals
• Flsm
• Vlsm

Basic Router Configuration

• Security on Router with Password
• Password Configuration
• Remote Connection for Router
• Password Breaking

Routing Configuration

• Static Routing
• RIP Routing
• EIGRP Routing
• OSPF Routing

Switching

• STP Configuration
• VLAN Configuration
• VLAN BetweenSwitches
• Inter VLAN Routing
• VTP Configuratio
• Trunk And Access Port Configuration

ACL Configuration

• Standard ACL Configuration
• Extended ACL Configuration

DHCP Configuration

• NAT Configuration
• Static Nat
• Dynamic Nat
• NAT with PAT

IPv6 Configuration

Troubleshooting

So Don’t wait another day – start preparing CCNA today!!

PLC Training In Dubai

Are you looking for PLC Training in Dubai, provided by Experienced and Professional teachers, with Flexible timings? We have what you need!!

PLC  Siemens 

1.    Introduction to Automation

• What is Automation
• Requirements of Automation
• Role of engineers
• Components for Automation
• Advantages PLC

2.    General PLC Introduction

• Architectural Evolution of PLC
• Role of PLC in automation
• PLC Applications, Advantages & disadvantages
• Introduction to PLC hardware
• Detail Description about each hardware
• CPU, I/P, O/P, P/S, Bus & Rack
• Explanation of Signal Flow in PLC
• Concept remote I/O & redundancy
• Typical installation PLC
• Different Programming languages
• Scan Cycle execution
• Communication Baud rate
• Different type of protocol 
• Bit, byte, word & double word concept
• PLC selection criteria
• Architectural Evolution of PLC Applications
• Advantages & disadvantages
• PLC Basic Hardware
• Detail Description about each hardware
• CPU, I/P, O/P, P/S, Bus & Rack
• Explanation of Signal Flow in PLC
• Concept remote I/O & redundancy
• Typical installation PLC
• Different Programming languages
• Scan Cycle, Baud rate & Protocol 
• Bit, byte, word & double word
• PLC selection criteria

3.    Siemens PLC

• Introduction to hardware
• Switching on Procedure with PLC Hardware 
• PLC Manufacturer
• Different Siemens PLC Ranges
• Different PLC Modules
• Basic Hardware CPU, SM,  FM, IM, PS
• PLC Hardware diagram,
• Different Protocol used in Siemens PLC
• Input & Output Addressing
• Addressing of programming instructions
• Basic programming symbols
• Basic programming rules
• Concept Download & Upload
• PLC software switching on with Simulator

4.    Creating new application

• Aa PLC software switching on with Simulator
• Use of NO, NC, O/P coil
• Start, Stop, hold on, set & reset concept
• AND & OR function with NO contact
• Timer- Addressing, Reset & practice program
• Counter - Addressing & Practice program.
• Compare Data with Limiter, Equal, Greater & Less.
• Mathematical- Add, Subtract, Multiply Division & Practice program
• Subroutine concept, call   & Practice program 
• Analog (varying data) scaling
• Selection & addressing of FC 105 & Practice program 
• Move, Jump & label
• Positive & negative edge detection
• Master control reset
• Bit shift left & right application
• Bitwise AND & OR function
• Status bit application
• Square & square root
• Trigonometric function

5.    Practical on Hardware

• Power supply Switching on precaution
• How to refer wiring manual
• Different wiring diagram
• Digital & analog wiring
• Sink & Source concept
• Types of transmitter
• Switching on Procedure with PLC Hardware
• Data Block programing
• Function Block programing
• Checking real time program

6.    Trouble shooting / Fault finding

• Finding faults with help of software
• Input fault reasons
• PLC hang up
• PLC program corrupt
• CPU control switch function
• Downloading program to PLC
• Uploading program from PLC

      Use of memory

      Concept of Force Input and output

      Precaution & Procedure removal and fitment of PLC modules

      Input and output terminal change precaution

*7.   Maintenance of PLC

• Switching on precaution
• Replacing Input and output terminal with help of software
• Requirements PLC maintenance - software CD

  Process Text, wiring manual and software diagram manual

• Documentation Backup of program
• Hard copy (Print)
• Cross reference

*8.   Networking of PLC

• Networking with another AB PLC
• Networking Driver selection
• Networking with SCADA
• Networking with HMI
• Data Block programing
• Function Block programing
• PID concept and programming

*9.  Software installation

•       Memory Requirement
•       Operating system
•       Admin password

    Assignments

*22 (12 compulsory)

•       Topics for experienced person

 SCADA (Wonderware Intouch )

1. 1.Introduction PPT

• Architecture evolution of SCADA
• Function of SCADA 
• Requirements of SCADA
• Different types of packages of SCADA
• Criteria selection SCADA 
• Tag and its types
• Different monitoring facility available in 
• Function of alarm and types
• Purpose trend and types
• Script function and its use
• Concept of tool library
• Different vender of SCADA
• Recipe function and its use

1. 2.SCADA Practical

• Introduction to SCADA Software
• Different of shapes and facility available
• Different color options
• Creating a new SCADA application
• Selection of symbols wizard library
• Selection of symbols symbol factory
• Creating Database of Tags
• Creating & Editing graphic display with different symbols
• Data Entry giving command through user input
• Different of shapes and facility available
• Various color options
• Different discrete animation properties 
• Sizing height width and both
• Movement- vertical, horizontal & diagonal
• Blinking with different color
• Visibility indicator lamp & text
• Filling – vertical and horizontal
• Value display of discrete and analog quantity
• Creating & Accessing Real-time Trends
• Creating & Accessing Historical Trends 
• Creating different warning (Alarms)
• Configuration of SCADA alarms
• larms LOLO, LO HI, HIHI 
• Alarm data record display with different options
• Acknowledge button function 
• Security function of SCADA
• Configuration of different user
• Concept of Access level

1. 3.Writing logic through script

• Application script
• Condition Script
• Window script
• Concept faceplate (run time tool)
• Introduction to system tag

1. 4.Networking  (communication)of SCADA 

• PLC and SCADA communication
• Communication with HMI
• Selection of driver
• Selection of symbols from tool library
• Configuration of I/O tag
• Run time program monitoring
• Connectivity with excel

1. 5.*Concept of RTU and modem theory 

• Architecture of RTU and modem
• Connection to different component
• Application of RTU
• Use of modem with SCADA
• Use of OPC server software

1. 6.* Maintenance of SCADA

Switching on precaution

Replacing Input and output terminal with help of software

In case of RTU check wiring and power supply

Documentation Backup of program

Hard copy (Print)

Cross reference

1. 7.*Software installation

 Memory Requirement

 Operating system

 Admin password

8. Assignments

1. 1to 10 assignments

*Topics for experienced person

Distributed Control System

Participants
Plant maintenance engineers, projects, design & consulting engineers.

Objective

Participants will get detail knowledge about the selection of control system as well as they will have technological comparison between various hardware available in the industry.

Topics covered

• Introduction to control system

• Applications of DCS system

• Architectural evolution for DCS

• Hardware architecture of DCS -

• Processor
• Power supply
• I/O modules
• Communication bus
• Operator and Engineering station
• Redundancy

• Comparison between the hardware PLC & DCS

• Designing control system solution using DCS -
• Instrumentation and control
• Detail engineering
• General outlay
• Earthing requirements
• Communication bus system
• Redundancy level
• Standard codes and practices required at site
• Training and documentation
• Schedule of quantity
• Engineering and software development

• Practical exposure on Fisher Rosemount DCS system -
• Overview of Delta V System Components & Topologies
• Detailed Information on Controllers, I/O Cards, Carriers,             System Power Supplies,
• Delta V Control Networks
• Installation of Operating System & Delta V Software             Components
• Application development

• Technical evolution / Comparison between leading DCS system
(Yokogawa, Tata Honeywell, Fisher Rosemount) -
• Hardware architecture
• I/O handling capabilities
• Configuration and programming details
• Operator and Engineering station
• Processing speed
• Redundancy
• Communication bus

AC Drives

Participants
Plant maintenance engineers, projects, design & consulting engineers.

Objective 
Participants will be able to select, program, install and maintain drives to suit their application.

Topics covered

 • Introduction to AC Drives

• Selection criteria of the drives for particular application i.e. Speed /Torque Characteristic etc.

• Configuration of different motor parameter for drives i.e. speed  and torque control, types of braking, ramp selection, jog/inch  selection, flux optimization, No. of poles, load equalization,  selection of slip & skip frequencies, preset speed selection, RPM  etc.

• Remote and Local operation of Variable Speed Drives.

• Communication with PLC, MMI/SCADA Software.

• Study of different operational methods like PWM method, flux  vector control, vector voltage control, direct torque control etc.  on which Variable Speed Drives work.

• Troubleshooting

• Case study and different applications of Drives in the industry.

Panel Designing

Panels:-

• Allen Bradley SLC500 PLC Panel
  Ø Design, Assembly & Testing.

Basic of Panel Wiring

This course will teach students the basics of electrical wiring.

TOPICS COVERED :-

• Reading & interpreting wiring plans.

• Single line diagram of large power distribution system in plant.

• Major components of power system such as circuit Breakers,  Switches fuse unit, contactor over load relays, its specification, application, selection criteria functioning.

• Architecture of motor control center & LT Panel specification & Application of MCB & MCCB, HRC fuses.

• Control system, Selection of control transformer function of relays & logics.

• Motor starters, Components, Function of each component.

• Wiring of panels practical, PLC controlled automation model & motor starters.

Certified Digital Media Marketing Training

Aim of Study:-

This program offers you the opportunity to master platform-specific skills valued by top employers, while at the same time establishing a broad-based understanding of the whole digital marketing ecosystem. After graduating, you’ll be ready to join a large corporation or a small firm, or even go independent as a freelance digital marketer. We are the best in digital media marketing training in dubai

Learning outcomes:-

 Once you join for digital media marketing training with us & on completion of this module the learner will/should be able to:

•   Assess the impact of digital technology on the practice of marketing.
•   Analyse the use of different forms of digital marketing in the development of an online presence.
•   Develop a plan for marketing a product of business online.
•   Integrate social media tools into a marketing communications strategy.
•   Use a publishing platform to build a web presence with integrated data collection and links to social media

Contents:-

•   Introduction to Digital Marketing
•   Developing an Online Strategy
•   Online User Behaviour
•   E-mail marketing
•   Social Media Marketing
•   Online Advertising and Promotion
•   Practical Skills in Digital Marketing

Digital Marketing- Course Outline (24 Hours)

Module 1- Introduction

Definition of the Easy Learn methods

• Principles
• Our tools
• Key concepts of digital marketing
• Traditional versus digital marketing
• The opportunity of digital marketing
• Characteristics of digital marketing
• Implications of digital marketing
• Market research versus market reality

Module -2 SEO (Search Engine Optimization)

Key SEO concepts

• Search results and positioning
• Benefits of search position
• Stakeholders in search
• Mechanics of search
• On page optimisation
• The SEO process
• Customer insights
• Analysis and review
• Keyword research and selection
• Content updates and layout
• Meta tags
• SEO site map
• SEO webmaster tools
• Off page optimisation
• Inbound links and link building
• Ranking
• Rules and regulations 

Module -3 Pay Per Click (PPC)

Key PPC concepts

• Strengths of pay per click
• Keyword research and selection
• Google PPC
• Research tools
• Search campaign process
• Ad copy
• Landing pages
• Targeting
• Budgets
• Scheduling
• Display networks
• Ad center
• Campaign management
• Conversion tracking
• Conversion metrics: CPA, CTR
• Bidding
• Analytics
• Rules and regulations

Module - 4 - Email Marketing

Key email marketing concepts

• Campaign process
• Online data capture
• Offline data capture
• Segmentation
• Email design
• User behaviour
• User characteristics
• Email copy
• Email structure
• Email delivery
• Email systems
• Filtering
• Scheduling
• Measurement
• Key terms and metrics
• Split testing
• Rules and regulations

Module 5- Digital Display ads

Key digital display concepts

• Benefits of digital display
• Challenges of digital display
• Business value
• Running effective ads
• Ad formats, features and display frequency
• Campaign planning
• Campaign steps
• Target audience
• Campaign objectives
• Campaign budget
• Creative formats
• Targeting
• Tracking your campaign
• Optimising the campaign
• Rules and regulations

Module 6- Social Media Part 1

Key social media concepts

• Social media goals
• Setting goals and priorities
• Facebook set up, privacy and business page
• Twitter set up, profile and engagement
• LinkedIn set up, profile, building connections, engagement and company page
• Google+ set up, engagement and brand page
• YouTube search, set up, channels and engagement
• Rules and regulations 

Module 7- Social Media Part 2

• Implementing social
• New social challenges
• Listening first
• The quality scale
• Landing pages
• Facebook promotions, offers and events
• Promote an event
• Event follow up
• Facebook places, advertising and sponsored stories
• Goals and targeting
• Scheduling and delivery
• Apps and plugins
• Facebook groups and page insights
• LinkedIn groups, job search, and advertising
• Promoted tweets
• Promoted Twitter accounts
• KPI measures
• Analytics
• Third party apps
• Reporting
• Rules and regulation

Module 8- Analytics

• Key analytics concepts
• Goal set up
• Account set up, code and profiles
• Goal configuration and funnels
• Audience
• Dashboard
• Technology
• Advertising
• AdWords campaigns
• Traffic sources
• Scheduling and delivery
• Bounce rate
• Site speed
• Site search
• Events
• Conversions
• Ecommerce
• Reporting
• Real time reporting
• Intelligence reporting
• Customised reporting
• Rules and regulations 

Module 9- Strategy and Planning

Key strategy and planning concepts

• First steps
• Planning
• Situation analysis
• Information gathering
• Target audience
• Setting objectives
• Appropriate tools
• Action plan
• Setting the budget
• Measurement
• Iteration and enhancement
• Rules and regulations 

Module 10- Blogging for Business

Why blogging is important for your business

• Target markets for blogging
• What to write: content strategies for blogging
• How long should your blog post be
• Tips to increase blog SEO
• How to make killer headlines
• Cross-promoting your blog with social media
• ROI’s to measure blog success
• Rules and regulations

Letter of credit training in dubai

• Banking Activities in general
• Chief banking activities
• Trade Finance
• Operational banking activities
• International Trade
• Scope of International Trade
• Banks role to support International Trade by trade finance
• Trade Finance Products
• Letter of credit - Import
• Letter of credit- export
• Definition: Letter of credit Types of LC
• Parties involved in L/C
• LC opening procedure in banks
• UCP-600 (To eliminate risk)
• Scope of UCP
• Shipping documents to clear goods from port
• Shipping guarantees
• Trust receipts financing (LC +Open A/C)
• Collection products
• Collection documents
• L/C Discounting at bank risk or customer Risk (with recourse and without recourse)
• Factoring /Invoice discounting

CERTIFIED CAREGIVER COURSE

The training course includes the following modules: In Class 45 Hours of instruction training:

PRACTICALS:

1. Care and support to infants and toddlers. (Practical’s 5 hours)
2. Care and support to elderly. (including understanding the aging process, assisting with mobility, personal hygiene, mental health issues, and assisting someone who is dying). (Practical’s 20 Hours) 
3. Household Management (Living rooms, dining rooms, bedrooms, toilets and bathroom). (Practical’s 5 Hours) 
4. Understanding of Bed and Bathing Techniques. (Practical’s 5 Hours)
5. Therapeutic massage. (Practical’s 5 Hours)
6. Vital signs taking. (Practical’s 10 Hours)

THEORY:

Theory – Self Study Modules and must attend exam and assessments.

7. Care and support to infants and toddlers.
8. Care and support to children.
9. Foster the social, intellectual, creative, and emotional development of children. (Child development, including understanding childhood in its various stages, planning activities for the children of different ages, reading to children, etc.).
10. Foster the physical development of children.
11. Care and support to elderly. (including understanding the aging process, assisting with mobility, personal hygiene, mental health issues, and assisting someone who is dying).
12. Care and support to people with special needs. (developing awareness of the causes and consequences of the accidents and diseases that cause disability and the care that may be required).
13. Healthy and safe environment/ Infection Control/Fire and Safety
14. Household Management (Living rooms, dining rooms, bedrooms, toilets and bathroom).
15. Nutrition and Food Preparation (Hot and cold meals).
16. Professionalism at work place.
17. Therapeutic massage.
18. Vital signs taking.
19. Respond to emergencies – Dubai Ambulance CPR/First Aid Training.
20. Dementia Awareness.

Note : We suggest the students to do a CPR/First Aid Training.

CERTIFIED SECRETARIAL PRACTICE COURSE DUBAI

Module 1: Telephone Skills

Module 2: Effective Filing System

Module 3: Writing Skills

Module 4: Communication Skills

Module 5: Basic Finance

Module 6: Travel Arrangements

Module 7: Communication Skills

Module8: Professional Skills

Module 9: Secretarial & Administrative Role

Module 10: Planning and Prioritizing

Module 11: Managing Stock

Module 12: Meetings

Module 13: Conflict Management

Module 14: Relationship Management

Module 15: Time Management

Module 16: Delegation Techniques

Certified Sales and Marketing Training Dubai

Course Content

Business Communication   (4 hours)

• Oral and Written Communication Essentials
• Internal and External Modes and Styles of Communication
• Dos and Don’ts Of Business Communication
• Learn Verbal and Non Verbal Communication Attributes
• Business Etiquettes

Selling techniques Essentials   (6 hours)

• Know your Sales Cycle – Start to End
• Selling Skills and Four P’s interlinked
• Develop Key traits of Successful Sales
• Communication and Team Skills from Selling Perspective

Sales Planning and Analysis    (4 hours)

• Defining your Sales
• Techniques to identify Sales potential
• Traits to approach your Sales Potential
• Ways build your Sales Forecast
• Capsule to achieve your Sales forecast

Marketing Activities and Budget Planning    (4 hours)

• Marketing Tools and Its impact
• Designing your Marketing Plan and Key Factors
• How to budget your Market Plan and Reach
• Evaluation Techniques for your Marketing Activity

MS Office and Presentation Skills   (2 hours)

• MS Word MS Excel Essentials – You should not ignore
• MS PPT- Complete knowhow to excel in your business presentations and projections
• Resume Writing Skills

Customer Relationship Management  (4 hours)

• Who are your customers
• Building Customer Relationship
• Customer Engagement Traits

Negotiation Skills  (2 hours)

• Business Perspective to Negotiation
• Develop Basic Skills to start Negotiating
• Dos and Don’ts of effective Negotiator

Networking and Business Ethics  (2 hours)

• Importance and Tricks to build your Network
• Know Business Ethics and Leads

Basics of Digital Marketing    (4 hours)

Role Play/ mock   (4 hours)

GD & PI    (2 hours)

Module 1:  Project Management Framework

Module 2:  Project Life Cycle and Organization

Module 3:  Standard for Project Management

Module 4:  Project Integration Management

Module 5:  Project Scope Management

Module 6:  Project Schedule Management

Module 7:  Project Cost Management

Module 8:  Project Human Resource Management

Module 9:  Project Communications Management

Module 10:  Project Risk Management

Module 11: Project Procurement Management

Module 12: Project Stakeholder Management

Module 13: Professional Conduct and Exam Details

Business Communication Training Dubai

Overview- Business communication skills, including the communication process, writing for business, giving briefings and making presentations, effective meetings for managers, influencing others and an in-depth focus on negotiation skills.

Target Audience     

Practising or aspiring first line managers who wish to develop leadership and management skills.

Course Outline

Section 1: Understanding the elements in communication 

Section 2: Communicating Effectively

Section 3: Conducting Effective Interviews

Section 4: Prepare Effective Messages

Section 5: Communicating effectively in written messages

Section 6: Conducting Effective Team Briefings

Section 7: Preparing Effective Briefings

Section 8: Delivering Effective Presentations

Section 9: Planning Productive Meetings

Section 10- Effective Charge of meetings

Section 11: Using Social Skills and Networking to get results

Section 12: Dealing with people and being assertive 

Section 13: Negotiating to get successful outcomes

Section 1: Understanding the elements in communication 
1. Introduction 
2. The basics of good communication 
3. Communication theory and skills
4. The need for communication in the organization 
5. The communication process
6. The objectives of communication 
7. Barriers to communication 
8. Overcoming the barriers
9. Nonverbal communication 

Section 2: Communicating Effectively
1. Methods of communication 
2. The difficulty of language
3. Active listening
4. Nonverbal communication revisited
5. Body language
6. Feedback

Section 3: Conducting Effective Interviews
1. Assessing communication skills
2. Self – assessment of communication skills
 
Section 4: Prepare Effective Messages
1. Introduction 
2. Written communication 
3. Making yourself understood
4. Email etiquette
5. Preparing your communication
6. Getting started
7. Getting your thoughts organized

Section 5: Communicating effectively in written messages
1. Problem with grammar
2. The business letter
3. The memo
4. Some last thoughts about the text
5. The formal report
6. Using statistic and visual materials

Section 6: Conducting Effective Team Briefings
1. Briefing the team
2. Benefits and features of team briefing
3. Team briefing feedback
4. Delivering the brief
Section 7: Preparing Effective Briefings
1. Presenting Information in a briefing
2. Brainstorming
3. The Spider diagram
4. Traits of a good presenter
5. Notes
6. Visual Aids
7. Checking the team’s understanding

Section 8: Delivering Effective Presentations
1. Presentation skills
2. Presenting your material
3. Building your confidence
4. Your notes
5. Visual Aids
6. Dealing with questions
7. An action plan
8. Graphical representation of data
9. Types of data
10. Types of charts

Section 9: Planning Productive Meetings
1. Meetings
2. Planning for meetings
3. When to hold the meeting
4. The agenda
5. The people to invite
6. The location
7. Who will take the chair?
8. Preparing to attend many more meetings

Section 10- Effective Charge of meetings         
1. The skills of chairing a meeting
2. Keeping records of meetings
3. Self-test for chairing skills
4. Difficult people
5. Getting the best out of the group
6. How to chair a meeting in more details
Section 11: Using Social Skills and Networking to get results

1. Networking 
2. Successful Networking
3. Social Skills
4. Developing Social Skills
5. Empathy

Section 12: Dealing with people and being assertive 
1. Dealing with conflict
2. Assertiveness
3. How to be assertive
4. Conflict strategies: what are you like?
5. How you act in conflict
6. Using negotiation in conflict
7. Dealing with someone unwilling to negotiate
8. Addressing power imbalances
9. Managing impasse
10. Resolving conflict – guidelines

Section 13: Negotiating to get successful outcomes
1. Styles of negotiation
2. Attitude
3. Game theory
4. Personal qualities for negotiation
5. Difficulties types

Coming soon...

Coming soon...

Human Resource Management

Course Overview: Human resource HR management skills, including recruitment, selection, induction, managing the employment relationship, and managing performance.

Target Audience

Practising or aspiring first line managers who wish to develop leadership and management skills.

Course Outline

Section 1: Understanding the Recruitment Process 

Section 2: Attracting and Identifying Suitable Team Members

Section 3: Conduction Effective Interviews

Section 4: Understanding the legal aspects of the disciplinary process

Section 5: Following correct disciplinary procedures

Section 6: Understanding the value for assessing performance

Section 7: Measuring and Managing Performance

Section 8: The value of feedback in the workplace

Section 9: Managing Underperformance in the workplace

Section 10: Understanding Health and Safety

Section 11: Conducting successful training Programmes

Section 12: Understanding the value of personal development

Section 13: Assisting the Development of Team Members

Section 14: Planning the responsibilities of the Team

Section 15: Effective Delegation and Empowerment

Section 16: Introducing Work Planning

Section 17: Dealing with Stress in yourself and in others

Section 18: Dealing with Conflict

Section 1: Understanding the Recruitment Process 

1. Introduction 
2. The recruitment and selection process – an overview
3. The steps explained
4. Job description
5. Person specification 

Section 2: Attracting and Identifying Suitable Team Members

1. Attracting candidates
2. Discrimination in recruitment and selection 
3. Selection interviewing 
4. The problems with interviews
5. The identifies faults with interview
6. Avoiding gratuitous error

Section 3: Conduction Effective Interviews

1. Preparing
2. The interview
3. Listening
4. Using questions

Section 4: Understanding the legal aspects of the disciplinary process

1. The law on equality at work
2. Introduction of new laws on equality
3. Protected characteristics
4. Prohibited conduct
5. Special cases
6. Disciplinary process and the law

Section 5: Following correct disciplinary procedures

1. Discipline
2. Discipline Procedures
3. Disciplinary investigations 
4. Conducting a disciplinary interview
5. Disciplinary penalties
6. Appeals procedure
7. Interpersonal skills and behaviours

Section 6: Understanding the value for assessing performance

1. Managing performance
2. The role of the line manager in performance management
3. The purpose and value of performance assessment
4. The purpose of performance appraisal
5. The process of performance appraisal
6. Making assessments fair and objective
7. Preparing for the assessment
8. Conducting appraisals
9. Recording the assessment

Section 7: Measuring and Managing Performance

1. Objective and performance management
2. Setting objectives
3. Setting performance standards
4. Measuring performance against standards
5. Monitoring performance

Section 8: The value of feedback in the workplace

1. The importance of feedback for improving performance
2. Principles for giving effective feedback

Section 9: Managing Underperformance in the workplace

1. Identifying potential areas of underperformance
2. Causes of poor performance
3. Improving performance
4. Training and development
5. Performance improvement plans

Section 10: Understanding Health and Safety

1. Overview of the health and safety at work act
2. Management of Health and Safety at Work Regulations
3. Your health and safety policies 
4. Risk assessment
5. Preventative and protective measures
6. Health and safety arrangements
7. Employee’s duties
8. Workplace (Health, Safety and Welfare) regulations
9. First aid at work
10. Provision and Use of Work Equipment Regulations
11. Personal Protective Equipment Regulations
12. Manual Handling Operations Regulations
13. Display Screen Equipment Regulations

Section 11: Conducting successful training Programmes

1. Identifying training needs
2. Planning training 
3. Training Objectives
4. The method of training
5. Designing training
6. Demonstrating
7. Pattern for Instruction

Section 12: Understanding the value of personal development

1. Continuous professional development
2. Personal development planning
3. Personal reflection
4. Moving forward
   

Section 13: Assisting the Development of Team Members

1. Developing others
2. Identifying training needs
3. Management attitude
4. Involvement of line managers
5. Skills matrix
6. Ways of developing people
7. Personal development plans (PDP)

Section 14: Planning the responsibilities of the Team

1. Human resource planning
2. succession planning
3. Job design
4. Techniques  of job design

Section 15: Effective Delegation and Empowerment

1. Delegation and empowerment
2. Power
3. Delegation
4. How to delegate
5. Negotiation
6. Empowerment
7. Benefits of empowerment
8. Problems with empowerment
9. Techniques for monitoring delegation and empowerment

Section 16: Introducing Work Planning

1. Organizational and team objectives
2. Objectives
3. Planning techniques
4. Methods of planning work
5. Work allocation
6. Effective briefings

Section 17: Dealing with Stress in yourself and in others

1. Coping with stress          
2. Helping others
3. Management counseling
4. Counseling – where do you start?

Section 18: Dealing with Conflict

1. Turning conflict to your advantage
2. Common problems
3. Resolving Conflict – guidelines
4. Bullying and harassment
5. Promoting a positive atmosphere to minimize conflict

Emotional Intelligence Training Dubai

Course description

 Ability to deal efficiently with our emotions in the work place is critical to our success as managers and service providers. Emotional Intelligence strategies combine with native intelligence increase our ability to successfully manage the constant challenges from customers and our business associates.

Participants will explore tools, techniques, skills and perceptions to perform your role and manage your emotions with confidence and positive results.

Who should attend?

Individuals who will benefit from this course include those who wish to accomplish the following:

•        Increase deliberateness in making decision
•        Temper negative responses to distressing situations
•        Improve conflict and communication skills

What you will achieve?

•   An understanding of the importance of using Emotional Intelligence
•   The ability to create an environment for productive work relationships
•   A model to guide your responses to difficult and challenging situations
•   An approach for more intentional actions
•   The ability to self-motivate while tempering negative responses
•   Team communication skills for running effective meetings, decision-making, and creative problem-solving
•   One-on-one communication skills for constructive feedback and conflict management
•   The opportunity to practice applying tools and skills through individual and group exercises
•   The confidence to deal with resistance and negativity
•   The ability to demonstrate leadership qualities that promote trust, motivation, and commitment to results
•   Skills in "outcome thinking"

What you will learn?

•   How to recognize and understand the five competencies for building Emotional Intelligence
•   Self-motivation and job satisfaction as factors that contribute to high performance
•   Practical tools and skills for communicating effectively, assertively, and collaboratively
•   Influencing and partnering skills
•   Communication approaches and skills for developing relationships and ownership for successful outcomes and follow through
•   Skills for conflict management and dealing with difficult situations
•   How to choose perceptions and behaviors that will lead to positive outcomes

Course Outline

Module 1: Introduction

•   Emotional Intelligence in the Workplace

Module 2: Participant Challenges and Goals

1)    Emotional Intelligence

•   Movie

Module 3: The Five Competencies of Emotional Intelligence

•   Self-Awareness
•   Self-Regulation
•   Self-Motivation
•   Empathy
•   Effective Relationships

Module 4: Applying the Competencies

Module 5: Choice and Control Model

Module 6: Outcome Thinking

Module 7: Dealing with Individual Challenges

Module 8: Action Plans

•   Develop an Action Plan

Business Problem Solving Training Dubai

Course Overview

Develop Critical thinking Skills, fundamentals of problem solving, and learn how to use problem solving techniques in a team environment.

Course Objectives

Work through the problem-solving process of identifying the problem, generating and implementing a solution, and confirming the elimination of the problem.

Use different critical thinking and information analysis skills such as reasoning, logic, quantitative analysis, and qualitative analysis.

Create and manage problem-solving teams by knowing how to conduct effective meetings and motivate team members.

Identify problem-solving techniques in the corporate world by identifying the necessary skills of a problem solver and knowing about different corporate cultures.

Define the basic problem-solving approaches to effectively identify, manage, and solve problems.

Course Outline

Module 1: Problem solving Basics

•   Fundamentals of problem solving
•   Discussing problem solving
•   Handling problems
•   Identifying problems
•   Effective problem-solving approaches
•   Discussing effective problem-solving approaches

Module 2:  Problem solving in the corporate world

•   Problem solvers
•   Identifying problem solvers and their skills
•   The corporate problem-solving culture
•   Identifying the corporate culture

Module 3:Problem-solving process

•   Identifying problems
•   Analyzing the situation
•   Gathering information
•   Identifying solution criteria
•   Committing to a solution
•   Generating solutions
•   Choosing the best solution
•   Implementing a solution
•   Confirming problem elimination
•   Measuring solution success
•   Managing solution project
•   Communicating problem-solving changes

Module 4: Critical thinking and information analysis

•   Critical thinking
•   Developing reasoning skills
•   Developing logic skills
•   Quantitative analysis
•   Discussing quantitative analysis techniques
•   Examining financial analysis techniques
•   Discussing forecasting techniques
•   Qualitative analysis
•   Discussing qualitative analysis techniques
•   Thinking creatively in problem solving
•   Using analogies in problem solving
•   Discussing mind mapping

Module 5: Problem-solving teams

•   Managing problem-solving teams
•   Building a problem-solving team
•   Conducting team meetings
•   Driving a successful team
•   Encouraging team members
•   Interacting with team members

Presentation Skills

Course Overview: Participants will master the skills that will make them a better speaker and presenter.

Course Objective:

•        Gain rapport with your audience
•        Reduce nervousness and fear
•        Recognize how visual aids can create impact and attention
•        Create a professional presence
•        Prepare and organize information in different ways

Course Outline

Module 1

Introduction and program Overview – Have an opportunity to identify their personal learning objectives.

Communication Skills

Edit Your Conversation – Characteristics that can make or break the audience’s impression of a speaker, including volume, clichés, slang, diction, jargon, and tact.

Appropriately sharing yourself with others- Using the Johari window.

Technique to build Trust

Positive Self-Talk.

Making the Most of Meetings

Body Language – Learn some ways to make sure their body language is sending the right message.

Sticky Situations- Give participants some tools to deal with uncomfortable situations.

Why Talk? – Next, participants will explore the value of oral presentations.

Planning Your Presentation – During this session, participants will learn how to use PAFEO to plan their presentation.

Overcoming Nervousness

Module 2

The STARR Pattern- Learn a second way of organizing their presentation

Start Writing! – Focus on the nuts and bolts of creating your presentation.

Limit Your Information – Receive tips on how to reduce the volume of information in their presentation without watering it down.

Audience Profile- Look the value of audience profiles.

You’re Speaking Voice – Look at the eight key parts of a presenter’s message.

Add Punch to Your Presentation –Provide an overview of, and tips for, the most common visuals during this session.

You’re Presentation – Evaluate each other and provide constructive feedback.

Program Wrap-Up – Have an opportunity to ask questions and fill out an action plan.

Time Management Training Dubai

Course Overview- Will help the individuals to manage their time, and to  achieve their professional goals and professional goals.

Course Objective:

•    Articulate your goals.
•    Analyze how you are currently allocating your most precious resources: energy and time.
•    Identify elements of your personal work style that contribute to your effective use of time.
•    Assemble a collection of time-management tools and strategies that you can use to take control of your time.
•    Create an action plan for your time-management process and identify ways to evaluate and improve your efforts.

Course Content

Module 1: Getting Started

•   Icebreaker
•   Housekeeping Items
•   The Parking Lot
•   Workshop Objectives
•   The Three P’s
•   The SMART Way
•   Prioritizing Your Goals
•   Visualization

Module 2: Setting SMART Goals

Module 3: Prioritizing Your Time

•   The 80/20 Rule
•   The Urgent/Important Matrix
•   Being Assertive

Module 4: Planning Wisely

•   Creating Your Productivity Journal
•   Maximizing the Power of Your Productivity Journal
•   The Glass Jar: Rocks, Pebbles, Sand, and Water
•   Chunk, Block, and Tackle
•   Ready, Fire, Aim!

Module 5: Tackling Procrastination

•   Why We Procrastinate
•   Nine Ways to Overcome Procrastination
•   Eat That Frog!

Module 6: Crisis Management

•   When the Storm Hits
•   Creating a Plan
•   Executing the Plan
•   Lessons Learned

Module 7: Organizing Your Workspace

•   De-Clutter
•   Managing Workflow
•   Dealing with E-mail
•   Using Calendars
•    
•   When to Delegate
•   To Whom Should You Delegate?
•   How Should You Delegate?
•   Keeping Control
•   The Importance of Full Acceptance

Module 8: Delegating Made Easy

Module 9: Setting a Ritual

•   What is a Ritual?
•   Ritualizing Sleep, Meals, and Exercise
•   Example Rituals
•   Using Rituals to Maximize Time

Module 10: Meeting Management

•   Deciding if a Meeting is Necessary
•   Using the PAT Approach
•   Building the Agenda
•   Keeping Things on Track
•   Making Sure the Meeting Was Worthwhile

Module 11: Alternatives to Meetings

•   Instant Messaging and Chat Rooms
•   Teleconferencing
•   E-mail Lists and Online Groups
•   Collaboration Applications

Module 12: Wrapping Up

•   Words from the Wise
•   Review of Parking Lot
•   Lessons Learned
•   Completion of Action Plans and Evaluations

Interpersonal Skills

Course Overview: Develop an ability to adapt their behaviour and approach based on the situation and the response that they get, and they’ll learn how their behaviour affects others when they communicate and how best to overcome barriers to effective communication.

Course Objectives:

•        Describe interpersonal skills and behaviour cycles
•        Apply the concepts of transactional analysis
•        Use language patterns to show positivity
•        Build rapport to help build positive relationships
•        Use the principles of persuasion to influence others

Course Content

Module 1: Introduction, Objectives and Expectations

Module 2; Attitudes and Behavior

Module 3: The Definitions

Module 4: Transactional Analysis-an Introduction

Module 5: The Ego States

Module 6: Types of Transaction

Module 7: Languages

Module 8: Rapport

Module 9: Kipling Questions

Module 10: Strokes

Module 11: Essential Influencing Skills

Module 12: The principles of persuasion

Module 13: Summary and Action Plan

Business Writing Training Dubai

Course Overview: Will give a refresher on basic writing concepts and an overview of the most common business documents.

Course Objectives:

•   Different types of Business Communication
•   Grammar and Language in business Writing
•   Elements to consider before writing a business document

Course Content:

Module 1- Conceptual Overview of Business Communication

Module 2: Working with Words

Module 3: Constructing Sentences

Module 4: Creating paragraphs

Module 5: Classifications and Peculiarities of Business Communication

Module 6: Concept of Reader’s Perception, Audience and Targets and Time in Business Writing

Module 7: Writing Meeting Agendas

Module 8: Writing Emails

Module 9: Writing Business Letters

Module 10: Writing Proposals

Module 11: Writing reports

Module 12: Other typing of Documents

Module 13: Proofreading and finishing

Module 14: Wrapping Up

Business Etiquette Training Dubai

Course Overview: Understand the concepts of business etiquette and learn how to apply business etiquette rules in a wide variety of typical business situations.

Course Objective:

•   Create a professional image, follow cubicle and office etiquette, and maintain positive office relationships.
•   Use the Internet appropriately when at work and handle ethical dilemmas and personal issues in the workplace.
•   Introduce people properly, be a good conversationalist, and follow proper etiquette in meetings.
•   Display courtesy on the telephone, in voice mails, and in written communications.- Follow proper etiquette at business functions and dinners, and identify formal table settings for business dining.
•   Be a courteous traveler and prepare for international business trips.

Course content:

Module 1: Office protocol

Office etiquette

Understanding business etiquette

Maintaining a professional appearance

Cubicle and office etiquette

Practicing cubicle etiquette

Practicing office etiquette

Office relationships

Developing positive relationships with co-workers

Avoiding rumors and gossip

Developing relationships with superiors and staff

Module 2:  Professional Conduct

Appropriate use of the Internet

Accessing the Internet

Ethical dilemmas

Handling ethical dilemmas

Maintaining loyalty and confidentiality

Personal issues in the workplace

Handling personal issues in the workplace

Module 3: Communicating in the workplace

Introductions

Introducing people

Following etiquette while being introduced

Conversations

Making conversation

Etiquette in meetings

Understanding meeting protocol

Conducting yourself properly in meetings

Module 4:  Etiquette in communication

Telephone courtesy

Applying telephone courtesy

Using voice mails and speakerphones

E-mail etiquette

Using subject lines and e-mail signatures

Composing the body of e-mail messages

Writing guidelines

Formatting a business letter

Writing memos and informal letters

Module 5: Business functions

Attending business functions

Identifying types of business functions

Following etiquette at business functions

Business dining

Identifying table settings at formal dinners

Following etiquette for business dining

Handling utensils and napkins

Applying basic rules of dining etiquette

Module 6: Traveling for business

The courteous traveler

Being a courteous traveler

Being courteous on an airplane, on a train, or in a car

Following the rules of etiquette at hotels

International travel

Understanding cultural orientation

Showing respect to your hosts

Public Speaking Training Dubai

Course Overview-An introduction to speech communication which highlights the practical skill of public speaking, including techniques to reduce speaker anxiety, and its objective is to prepare for success in typical public speaking situations and to provide with the basic principles of organization and research needed for effective speeches.

Course Objectives-

• Plan and prepare speeches that inform, persuade, or fulfill the needs of a special occasion;
• Outline your speeches in a logical and thorough fashion
• Analyze your audience and design speeches to reflect your analysis
• Evaluate speeches based on a variety of verbal and non-verbal criteria
• Listen effectively, regardless of your interest in the subject matter

Course Content

Module 1: Introduction to Public Speaking

• Models of Communication
• Elements of the Communication Process
• Types of speeches and speaking Occasions
• Speaking Competencies

Module 2: Informative Speaking

• Role of Speaker
• Types of Informative Speeches
• Developing Informative Speeches

Module 3: Listening Effectively

• Hearing Versus Listening
• The Value of Listening
• Three A’s of Active Listening
• Barriers to Effective Listening
• Strategies to enhance Listening

Module 4: Organizing and outlining

• The topic, purpose and Thesis
• Writing the body of your speech
• Organizational Styles
• Connecting your main points
• Outlining your speech
• Conclusion and Module Activities

Module 5: Delivering your speech

• Methods of Delivery
• Vocal Aspects of Delivery
• Non Verbal Aspects of Delivery
• Mastering the Location

Module 6: Introductions and Conclusion

• Functions of Introductions
• Attention-Getting Strategies
• Preparing the Introduction
• Functions of Conclusions
• Composing the Conclusion

Module 7: Visual Aids

• Effective Visual Aids
• Types of Visual Aids
• Design Principles
• Implementation
• Visual Aid Tips

Module 8: Critical Thinking and Reasoning

• Critical Thinking
• Logic and the Role of Arguments
• Understanding Fallacies
• Formal Fallacies
• Informal Fallacies

Module 9: Audience Analysis

• Approaches to Audience Analysis
• Categories of Audience Analysis

Module 10: Persuasive Speaking

• What is Persuasive Speaking?
• Functions of Persuasive Speeches
• Types of Persuasive Speeches
• Choosing a Persuasive Speech Topic
• Approaching Audiences
• Persuasive Strategies
• Organizing Persuasive Messages

Module 11: Supporting Your Ideas

• Personal and Professional Knowledge
• Library Resources
• Internet Resources
• Evaluating Information
• Citing Sources and Avoiding Plagiarism
• Using Statistics
• Using Testimony
• Using Examples

Module 12: Using Language Well

• Using Stylized Language
• The Importance of Ethical and Accurate Language
• Avoiding Language Pitfalls

Module 13: Ethics in Public Speaking

• Defining Ethics
• Ethical Speaking
• Ethical Listening

Module 14: Speaking With Confidence

• Frames of Reference
• Cognitive Restructuring
• Techniques for Building Confidence

Module 15: Group Presentations

• Communication about Group Interaction
• Preparing All Parts of the Assignment
• Organizing for Your Audience
• Delivering Your Presentation as One